Moving Out Update

Hello!

Quick update about what’s happening right now:

So, a lot of things have been happening which has caused several delays. And I’m doing my best so that all customers are updated and well informed about their orders despite the whirlwind of my current situation ๐Ÿ˜”

The cause of delays so far are the following:

โ€” For the past few months, I’ve gone to the dentist several times and ultimately had emergency surgery
โ€” We’re put under strict lockdownย againย which once again caused travel and parcel transit restrictions until April 30
โ€” The next ship out was supposed to be on April 8, but the post office accessible to me has been closed since April 6

And now finally, due to an emergency situation at home which has been going on from bad, to very bad, to much worse, I am forced to move outย a month earlierย than my intended dateย despite the lockdown.

I will be moving out on April 15th.

I’m taking this opportunity as well since we can’t ship out stuff anyway because the post office is closed. But I’m hoping it would open again before the month ends so I can start shipping out around April 30 (tentative). Although my earliest prediction for reopening would be around early May 2021. It may be some sort of divine providence that I have to move out asap while I still can’t ship stuff haha but at least I’m sure there won’t be as much delays anymore after that ๐Ÿ™๐Ÿผโœจ

The new tentative schedule for shipments can be viewed here: store.dettsu.com/shipping-schedule

You can also check your order status here so you will know which shipment schedule your order falls under: store.dettsu.com/order-status

For those who need to have their addresses changed, simply reply to this message with your order number and updated address and contact number (if applicable)

This is especially for customers who may also be moving outย afterย the indicated date on your order status shipping schedule. You can check your order status shipping schedule on the link above.

Note: Contact number is optional, address and email are fine. However, including your contact number in your package diminishes the chances of your package getting lost because your local post office can call or contact your phone for it.

For those who want their packages shipped out earlier, I can ship your order out on April 13 only. Your package will be shipped via DHL eCommerce for an additional fee of PHP 400 (~$8 USD) which you can pay via PayPal, credit card via PayMongo (it’s like Stripe, I’ll give you a link!) or via Etsy (I’ll make you a listing!)

This is especially for customers who are in a hurry, need their order for a birthday or occasion or orders with UK addresses that initially paid for Regular Mail shipping.

Note: Our local post office only accepts packages going to USA, Canada, and Asian countries. Local post office stopped shipping to UK since March 22, 2021. So orders going to UK and other countries right now can only be shipped out via DHL eCommerce. Their prices are way more expensive due to security and Covid-related surcharges.

I’ll be cross posting this update on my social media accounts just in case other customers can’t check their messages or their emails! If you have any questions, do let me know ๐Ÿ™‚

You can reply here or contact me via Instagram or Twitter via @dettsuart or @lilium_dettsu, or my Curious Cat if you prefer to stay anonymous: curiouscat.qa/dettsu

Sorry again for the delays and thank you so much for being so patient and understanding!! ๐Ÿ˜ญ

April 2021 Update: Quarantine v2

Hello all~!

Just a quick update, our state has been under Enhanced Community Quarantine yet again since (March 21 to April 4) due to another surge in Covid-19 cases. And it has just been announced tonight that this new lockdown has been extended yet again for another week. (Source: CNN Philippines)

Note: Please read through the end to get a 10% off coupon!!

ECQ Extended, CNN Philippines

I am writing this post as I am reading through the new guidelines ๐Ÿ˜”

Right now, I am praying to all the forces in the universe that postal services won’t be too affected by the new restrictions. They have announced as well that local postal services will have a skeletal workforce for the mean time. Unsure right now if flights for packages are affected to an extent. But hopefully, we can still ship out stuff normally. If not, we’ll be waiting for restrictions to ease again before going to the post office again;;

On top of this, my partner and I area also in the middle of our move so all these things happening all at once + me recovering from surgery is a bit overwhelming. But that you so much for your patience and supporting the kind of work we do!!

 

๐Ÿ”ธ ENAMEL PINS ๐Ÿ”ธ

Enamel pins that were on preorder from December to February have arrived this week! I’m planning to ship complete on hand orders within the week if postal services would allow. Otherwise, we’ll have to wait until last week April to first week May to ship out orders.

The Mesmerizer: Shinsou pin extras are now also available at the main store and Etsy store!

 

๐Ÿ”ธ DOLLS ๐Ÿ”ธ

Samples are already done and are currently being shipped to me!! Just waiting for them to arrive next week. Once the samples are good to go, I’ll be giving the manufacturer the go signal to continue mass production! The current batch is a new preorder batch since we went past the original goal of 20 dolls per character. Thanks so much for supporting the dolls ๐Ÿ’–

 

๐Ÿ”ธย MOVING OUT SALE ๐Ÿ”ธ

As mentioned earlier, so many things have been going on;; The first few months of the year, some merch got delayed due to Chinese New Year Holidays. Then shipping schedules were constantly adjusted since I had to go back and forth to the dentist, and eventually I had emergency surgery done. And on top of that, ECQ was announced while me and my partner are preparing for our move ๐Ÿ˜ฉ

Everything has been a lot to deal with, but I’m optimistic! And that’s because you guys have been supporting our work for a long time. As thanks, we’ll be having a short MOVING OUT SALE from April 4 to 6 on both the main store and the Etsy store! Just use the code LILIUMMOVE at check out to avail a 10% discount on your order, no minimum amount required! Discount won’t apply to sale items and Patreon extras.

Thank you so much for bearing with the numerous setbacks ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

I’ll do my best to update as often as I can!! I’ll be packing orders while we bide our time with the current lockdown so I can ship out all your stuff as soon as we’re able ๐Ÿฅฐ

If you have any questions, feel free to comment on this post on the main store’s blog or message me on any of my active social media accounts! You can also ask via anon on my CuriousCat ๐Ÿ˜ป

Please take care and stay safe ๐Ÿ˜ท๐Ÿ™๐Ÿผโœจ

February – March 2021 Update

Haloo~!

It’s been a while since I made a formal update on the store blog and newsletter, sorry about that! I’ve been trying my best to be more active on my socials but it’s just been really busy for a while so it was a bit difficult to keep up ๐Ÿ˜”

Here’s a little update on my current situation and how it affects the store and ship out schedules;;

My birth month had been busy, and I’m grateful to all old and new customers for still supporting my work until now! I hope you enjoyed the birth month sale I had last Feb. March has been just as busy, since our move got bumped to April (tho the actual process may take until May) so my partner and I had to work extra hard these past couple of weeks to save up on the deposit for the new place.

Unfortunately, I had to undergo surgery for 2 wisdom teeth that had to be extracted in one go. So our savings got a bit compromised;; But I’m positive we’ll make it in time so we can finally move our stuff to the new place including the new merch that will be coming in the next few weeks!! Any purchases made this month would be super appreciated since these will help fund our move ๐Ÿ˜ญ

 

๐Ÿ”ธ ENAMEL PINS ๐Ÿ”ธ

On a positive note!

All enamel pins still on preorder status are currently in the last phase of production, and should be shipped out within the next 2 weeks. Supplier-san is taking a while probably due to their backlog. And I don’t want to rush them because I’m scared that might compromise quality;;

Here’s a photo of the Dabi/Touya pin from my Pearlescence series taken by supplier-san!

The photos are now uploaded in the shop listings! Lilium listing here, Etsy listing here.

 

๐Ÿ”ธ DOLLS ๐Ÿ”ธ

The doll supplier I’ve switched to worked really fast on my samples!! I’m just waiting for the clothes to get done and they’ll be shipped to me soon. Preorders for the dolls are still on going to help us with the move. Production for the dolls will start as soon as the samples arrive to me and get my go signal.

Here are some photos of the dolls by supplier-san~!

This photo was taken before we revised Dabi’s eyebrows and Shiggy’s white shirt. I’ll be updating again once the dolls are here and I’m done inspecting them ๐Ÿฅฐ

 

๐Ÿ”ธ GENSHIN IMPACT ๐Ÿ”ธ

Right now, my newest merch would be Genshin Impact themed things! Preorders are open for manjuu and seelie swing charms, cat shaped button pins and bean stickers are in stock as well. If you’re into Genshin Impact, I hope you’d take a look at my new stuff~!

I’m excited to post actual photos and videos of the seelie swing charms, and seeing friends buy the Childe manjuu just to bully him ๐Ÿคฃ

 

Well, that’s it for now! I hope that explains the unusually long wait this time. Times are rough as our country is on our nth intense lockdown, and it’s been more than a year (March 15, 2020) since we went into quarantine.

The pandemic has made normal situation into more stressful circumstances and it’s been difficult for a lot of us. Please take care and stay safe out there! ๐Ÿ’–

January 2021 Production Update

Despite sending in files and revisions a bit earlier than intended, production of some merch are still affected by the Chinese New Year holidays!

โ€ผ๏ธ Holidays last for the whole of February โ€ผ๏ธ

Most of my manus will be on vacation, so production will be delayed for the following:

๐Ÿ”ธ Mesmerizer: Shinsou enamel pin (Patreon)
๐Ÿ”ธ Hope in the Wind Hawks enamel pin
๐Ÿ”ธ Fiery Bonds of Friendship Axel chakrams enamel pins
๐Ÿ”ธ Pearlescence villain enamel pins
๐Ÿ”ธ Asphyxia Shigaraki enamel pins
๐Ÿ”ธ Villain dolls
๐Ÿ”ธ InaTodo Vampire Hunter acrylic charm
๐Ÿ”ธ Future acrylic charm releases

These merch will be shipped to me by end of March to early April. Villain dolls may extend from April to May, but I’ve been bothering that manu for weeks already haha. We should have a doll sample hopefully within the week, like they promised ๐Ÿ™๐Ÿผโœจ

Side note: In case the manu fails to show photos of the samples despite me paying and bugging them already for doll samples since last Nov 2020, I have a back up manu that my friend trusts just in case! ๐Ÿ˜ค

(I believe they also work faster and I’ll be switching to them in the future!)

Omanjuu production is not affected, but they will still arrive to me by mid March or so as well! Sorry the new designs are taking a while, I’m still kinda resting but also kinda busy at the same time ๐Ÿ˜…

Will be extending the manjuu preorders after I finish the designs this week owo

If you’ve got any questions, feel free to comment or use the contact form! Thanks again to everyone for being super patient ๐Ÿค—๐Ÿ’–๐Ÿ’–๐Ÿ’–

Black Friday 2020

Hello everyone!

A month has passed since the last blog update about the store. I thought I’d update again regarding some minute changes!!

Shipping Restrictions

I’ll be shipping orders via post office weekly now since our parents finally allowed us to go out. Being an at risk person with bad lungs, it was difficult to convince them! But the post office is just near our house so it’s easy to just drop stuff off and go home right after. One notable change though is our post office only accepts parcels from certain countries due to restrictions in other countries, mostly in Europe.

Here’s a list of accepted countries by the local post office:

  • USA
  • Canada
  • United Kingdom
  • most Asian countries

For countries not listed above, I can only ship out via DHL Express, DHL eCommerce (postal), and Premium Postal (Sweden post). The prices will be available at the cart page at at checkout, so you can decide which is better for you ๐Ÿ˜€

New shipping schedule

Shipments will be done weekly:

  • Post office, every Friday
  • DHL eCommerce and Premium Postal, every Wednesday
  • DHL Express, every Monday

Check out directly with your card via PayMongo

Also added a new payment method for both local and overseas customers!

You can now check out via PayMongo with your credit/debit cards. You can now bypass PayPal checkout if you prefer to check out directly with your card. Also, all transactions done through PayMongo will go straight to my bank account. So that’s a huge weight off my shoulders since I’m paranoid PayPal might hold my funds someday ๐Ÿ˜ญ

I’m also preparing subscriptions for when I move out of Patreon! Please look forward to it ๐Ÿ˜€

Black Friday Sale

And, most importantly! Black Friday sale is up from Nov 26-28! Although, I might extend it a bit depending on the store activity this weekend ehe ๐Ÿ˜…

Free shipping โ€” orders above PhP 3,600 ~ $70 USD

LILIUM1127 โ€” 10% off discount code

For those who prefer shopping in Etsy:

LILIUMFS โ€” free shipping code for orders above PhP 3,600 ~ $70 USD

10% off storewide except for Face Masks for Charity


If you have any questions, feel free to contact me via the store’s contact form, send me a question on CuriousCat (anon is on!), or dm me on twitter ๐Ÿ˜€

Please take care and stay safe!!!